Frequently Asked Questions

How long will the designer appointment take?

Approximately 60 to ­90 minutes and a little longer for multiple rooms. Book your FREE design appointment now!

I just came from another store and they have a design I like, is this something that you can offer also?

As we manufacture the furniture ourselves, we specialise in being able to create almost any inspiration you may have.  We pride ourselves in being flexible, so let our designer take a look so we can see how best to create your room.

What payment is required?

We require a 35% deposit once you wish to place an order, with the final balance payment being required on the final day of installation.

Do you offer any finance options?

We don’t offer finance options but unlike some companies we don’t request balance payment until after the installation is complete.

How long is your guarantee?

Our guarantee is for 5 years, but should you have any issue outside of this time frame we are always available to provide advice and for a minimal fee can arrange for a fitter to come out to you.

What does the price include?

All handles are included in the price given.  Quotes provided are also inclusive of VAT.

Do you also make free standing furniture?

We can also design and manufacture furniture that it is free standing so the choice is yours.

How long will I have to wait for my furniture?

Our lead times are normally around 4 – 6 weeks but can change so it’s advisable to check this during your designer visit.

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